A self-sufficient and responsible person who is always open to
new ideas and willing to learn new things. Excellent
interpersonal skills, detail focused, diligent, and innovative.
Remain dedicated and committed to the task at hand, while
remaining flexible in the face of unforeseen occurrences.
- Processed and resolved complex customer issues,
including system updates and medical claims research.
- Built a sustainable relationships and trust with
customer accounts through open and interactive
communication.
- Managed inbound and outbound calls.
