Hey there!
Are you on the lookout for a dedicated Customer Service Professional with a versatile skill set? Look no further! With over 4 years of experience in call centers and BPO services, I've honed my ability to efficiently manage a high volume of 50+ calls daily. I'm fluent in both English and Filipino, ensuring seamless communication and exceptional service in both languages. Not to mention, I handle 200++ chats per day, showcasing my versatility in customer interactions.
My background doesn't stop there; I bring 7 years of expertise in the Hospitality industry, specializing in hotels, restaurants, and Cruise lines. This unique blend of hands-on experience and BPO proficiency makes me an ideal fit for Customer Service Representative roles, covering both calls and chat support.
Here's a glimpse of my skills:
Marketing » CRM » HubSpot CRM
Customer Support » Customer Service,
Chat SupportOffice and Administration »
Time Management, Google Docs,
CommunicationCustomer Support »??Email SupportCustomer Support » Ecommerce »
AmazonCustomer Support » Sales Support »
Food ServiceCustomer Support »
Customer Relationship Management
I'm eager to contribute and enhance my skills as a valuable member of your Customer Service Representative team. Let's connect and discuss how I can bring my expertise to your company.
Looking forward to the opportunity!
Best,
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Verified
