A highly skilled and goal-driven professional with nearly seven years of experience in the customer service industry. I have handled a wide range of accounts, including car loans, collections, voice relay, credit cards, fraud, disputes, e-commerce, and lead generation. These diverse roles have strengthened my ability to learn new skills and tools quickly while consistently delivering high-quality results.
I am also an experienced Virtual Assistant with a background in managing social media accounts, performing administrative tasks, scheduling, graphic designing, lead generation, and calendar management.