I am a highly organized and detail-oriented Legal Assistant and Virtual Assistant with hands-on experience supporting U.S. law firms in Personal Injury and Criminal Defense cases. I have worked remotely with attorneys and legal teams in West Verginia, Kentucky, Texas, and California, handling both administrative and legal operations with accuracy and professionalism.
My experience includes managing medical records and billing, preparing medical expense summaries, tracking liens, assisting with demand packages, and maintaining well-organized case files. I am comfortable communicating with clients, medical providers, insurance companies, and courts, and I understand the importance of confidentiality and HIPAA compliance.
In criminal defense, I have experience reviewing court orders, calendaring hearings and deadlines, filing pleadings through PACER, updating case management systems, coordinating client calls (including interpreters), and ensuring attorneys are promptly informed of urgent case developments.
In addition to my legal background, I bring almost two years of customer service leadership experience, making client intake, follow-ups, and phone handling second nature. I am confident speaking with clients, gathering accurate information, and providing professional, empathetic support.
Tools and systems I regularly use include Filevine, Clio, Salesforce, PACER, Nextcloud, Baserow, eVoucher, VoIP systems (RingCentral, Nextiva, Avaya, OpenPhone, 8x8), Microsoft Office, and Google Workspace.
I am reliable, proactive, and able to work independently in a remote environment. I take pride in keeping cases organized, deadlines met, and clients well-informed, so attorneys can focus on legal strategy. If you are looking for a trustworthy legal virtual assistant who understands U.S. legal workflows and client care, I would be happy to support your firm.
