I'm a detail oriented Healthcare and Administrative Professional with over 10 years of experience supporting businesses in healthcare, logistics and freight, real estate, and eCommerce industries.
I specialize in prior authorization, insurance verification, customer service, and virtual administrative support. I help healthcare providers, logistics teams, and business owners keep their operations organized, efficient, and running smoothly.
What I Do Best
• Manage prior authorizations and insurance verifications for DME including Medicare, Aetna, Tricare, Humana, Anthem and other insurance providers
• Maintain accurate patient records and ensure proper documentation and compliance
• Provide professional customer service via phone, email, and chat
• Handle data entry, CRM management, scheduling, and administrative tasks
• Support logistics and freight operations including shipment coordination, load tracking, documentation, and communication with carriers, brokers, and clients
• Assist with real estate operations such as lead generation, CRM updates, and client coordination
• Provide eCommerce customer support through Zendesk, Shopify, and email platforms
Tools I Use
Kareo | Tebra | Salesforce | eClinical | Availity | Zendesk | TForce | Estes | ODFL | RingCentral | Ooma | Microsoft Teams | Slack | Canva
Why Clients Work With Me
I am proactive, reliable, and highly organized with strong attention to detail. I value clear communication, confidentiality, and teamwork. My goal is always to provide dependable support, solve problems efficiently, and help businesses grow by keeping their operations running smoothly.
