I am highly motivated and progress - focused when it comes to customer service. I have a long - standing background in the BPO industry as an Agent & later on as Supervisor specifically with a travel account for 16 years. Thus, I am skilled with GDS such as Sabre & Amadeus and also skilled with leadership and people management . I also have an experience as Medical VA where I worked mainly as front desk, in charge with patient communication, chart organization, appointment setting & patient verificiation. With a track record of initiative and dependability, I have devised strategic initiatives that I believe will prove valuable to your company.
