Working in the customer service industry for more than two years have taught me a lot of skills and made me more passionate in assisting clients with their concerns. It helped me become more empathetic,
I also have experience working as a virtual assistant specifically in the retention department. Being an administrative support made me discover skills that I haven't learned before.
Through these work experiences, I gained knowledge and skills on composing proper emails, handling inbound and outbound calls, retaining clients, doing quality check on client applications and most of all, doing a lot of tasks at once or multitasking.
