As a Customer Service Associate at TDCX, I provide excellent support and solutions to clients from various industries, such as e-commerce, technology, and finance. I have a degree in Business Administration from NCBA, and I have developed strong customer service skills and competencies over the years. Prior to joining TDCX in December 2022, I worked as a Real Estate Specialist at PHirst Park Homes by Century Properties Group, Inc., where I helped customers find their dream homes and facilitated the sales process. I also have experience as a Team Lead at Concentrix, where I managed a team of customer service representatives and ensured quality and performance standards. I am passionate about delivering exceptional customer service and creating positive customer experiences. I am always eager to learn new skills and improve my knowledge and abilities. I am a team player, a problem solver, and a communicator. I strive to contribute to the success and growth of TDCX and its clients.
