Hi! I'm Jolina Jones Umac, a dedicated and detail-oriented Virtual Assistant with experience in customer service, data entry, and administrative support. I take pride in delivering organized, accurate, and reliable work while maintaining excellent communication with clients.
My experience includes handling customer inquiries, managing databases, updating records, responding to emails, preparing reports using Microsoft Excel, and ensuring data accuracy.
As an Executive Assistant, I developed strong organizational and time management skills by handling administrative tasks, maintaining records, and supporting daily business operations efficiently.
I am currently pursuing a Bachelor of Science in Exercise and Sports Science at the Polytechnic University of the Philippines, where I continue to strengthen my discipline, problem-solving abilities, and commitment to excellence.
What I Can Help You With:
Customer Support (Email, Chat, and Phone)
Data Entry and Data Verification
Microsoft Excel, Word, and Google Workspace
Database Management
Document Organization
I am a fast learner, highly organized, dependable, and always willing to learn new tools and processes. My goal is to help businesses stay organized, provide excellent customer experiences, and support daily operations efficiently.
I look forward to becoming a valuable part of your team and contributing to your business's success.
