Dedicated and results-driven Customer Service and Sales Specialist with over 15 years of experience in the BPO industry across telecommunications, financial services, SaaS, and digital advertising. Proven expertise in handling diverse international accounts (UK, US, Australia) with a focus on customer retention, technical support, sales, and advertising. Adept at building relationships, solving complex problems, and delivering exceptional client satisfaction. Passionate about the human side of customer engagement, even in today’s AI-driven landscape.
