Dedicated and customer-focused professional with over 4 years of combined experience
in customer service, technical support, financial services, and business-to-consumer (B2C)
communication. Experienced in delivering exceptional support through chat, email, and
voice across telecommunications and financial service industries. Skilled in resolving
customer inquiries, technical troubleshooting, billing support, financial account servicing,
card application and replacement processing, account maintenance, and accurate data
entry. In addition to customer support, I have experience in administrative coordination,
event management, Canva design, and photo/video editing through freelance projects.
Proficient in Microsoft Office, documentation, and problem-solving, with a strong
commitment to delivering outstanding customer experiences. Seeking a Virtual Assistant or
Customer Support Specialist role where I can leverage my communication, organizational,
and administrative skills to support business operations and contribute to a high
performing remote team.
