If you are looking for someone with extensive experience in appointment setting, customer support, sales, and technical support, then you are browsing the perfect profile! I worked in the BPO industry as a sales representative, customer support representative, and technical support representative prior to being promoted as manager for almost 10 years. And have handled accounts for the US, UK, and AU. I have assisted various clients from different fields such as Hardware, Software, Telco, ISP, and Real Estate. I reach out to clients via phone, Zoom video calls, email, and live chat to help them and do follow-up calls whenever necessary. I have worked as an Appointment Setter for a US Real Estate company. I've used the traditional script (Circle Prospecting) to qualify prospects. I have done lead management, training, client onboarding and people management. I can also perform some Admin tasks such as updating records and email management. I have excellent communication skills which I believe are necessary for the initial point of contact to build stronger relationships with customers.
