Hi! I have been working in IT field for more than 10 years. I handled and performed different roles such as technical support specialist and back office support within customer service and BPO industries.
I have advanced skills in Data encoding, Customer handling, Microsoft Office suite, Account activation and modification, Microsoft o365, Salesforce tool navigation, and other CRM. I also know VMware, and Citrix and have experience supporting Internet Service Providers.
I can also troubleshoot Email, Computer hardware and Software issues etc.
