Insurance Operations Specialist with experience supporting personal and commercial insurance agencies through policy administration, insurance quoting, CRM management, documentation, and administrative support.
Experienced in processing policy changes, renewals, billing inquiries, maintaining client records, and coordinating with underwriters and insurance carriers. Bilingual in English and Spanish, with the ability to provide client support through email, non-voice channels, and outbound communication when needed.
I am highly organized, detail-oriented, and committed to helping insurance agencies improve efficiency while delivering accurate and reliable operational support.
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