I am a virtual assistant focusing on Customer Service for over 10 yrs in wide array of accounts like Travel, E-commerce and Financial Sectors. My goal is to provide exceptional support, ensuring client satisfaction and fostering strong company relationships.
Services Offered :
- Phone, Email and Chat support
- Email handling and Email inbox optimization
- Listings management and Product page Optimization
- Basic Video & photo Editing using CapCut, Canva and Lightroom
- Data Research, Data Collection, Data entry
- Proficient in Google Suite : Drive, Docs, Calendar, Mail
- Microsoft Office : Excel, Word, Outlook, Powerpoint
- Notion
- Figma
- Wordpress
- Zendesk
- Other Admin Tasks