Hi, I'm Jo.
I'm an Administrative & Operations Specialist with nearly 5 years of experience supporting businesses through project coordination, customer support, CRM management, lead generation, proposal development, and administrative operations.
Throughout my career, I've worked with companies in the solar, HVAC, home services, and music industries, helping teams stay organized, improve workflows, manage client communications, and keep projects moving efficiently from start to finish.
My experience includes:
• Administrative & Executive Support
• Project Coordination
• CRM Management (HubSpot, Salesforce)
• Customer Service & Technical Support
• Lead Generation & Research
• Solar & HVAC Proposal Development
• Data Management & Reporting
• Quality Assurance & Process Auditing
• Graphic Design & Content Support
I'm highly organized, detail-oriented, and proactive. Whether it's managing projects, supporting clients, handling administrative tasks, or improving internal processes, I take pride in delivering reliable, high-quality work while maintaining clear communication and professionalism.
Tools I regularly use include HubSpot, Salesforce, Trello, Notion, Confluence, Slack, Google Workspace, Canva, Aurora Solar, CoolCalc, BrightPath, Enerflo, SOLO, and Subhub.
If you're looking for someone who can quickly adapt, take ownership of tasks, and become a dependable part of your team, I'd love the opportunity to contribute to your business.
Verified
