Hi! I'm Arbie, a Virtual Assistant with 15+ years of BPO experience in customer service, technical support, and team leadership — now fully focused on helping online business owners and coaches run smarter, more automated businesses.
I specialize in CRM automation using GoHighLevel (GHL) and -----------, and I'm well-versed in AI tools including ChatGPT, Claude AI, and Microsoft Copilot. I help clients set up lead nurturing workflows, automate follow-up sequences, manage social media, and handle the day-to-day admin that slows growth down.
What I bring to the table:
- CRM setup & automation (GHL, -----------) — pipelines, follow-ups, onboarding flows
- Lead generation & sales call booking — responded to leads within 10–15 minutes
- Social media management — DM handling, content posting, comment moderation
- AI tools integration — ChatGPT, Claude AI, Copilot for content and workflows
- Team leadership — managed teams of 10–12 at Alorica, coached for performance
Most recently, I worked as a VA for an online fitness coaching CEO where I managed DMs, booked sales calls, tracked leads in GHL, and created marketing content using Canva.
Before that, I led a content moderation team at Alorica, served as Team Leader at Founder Asia Inc. for 5 years, and held Level 2 Technical Support roles at Concentrix and other BPO companies.
I'm reliable, tech-savvy, fast to respond, and genuinely passionate about helping business owners focus on what they do best. If you need a VA who already knows the tools and can hit the ground running — let's talk!
