Worked on Amazon for the following profiles:
- Amazon Customer Service for US Retail (Phones/Chat/Email)
- Amazon Product Support
- Amazon C.A.P
- Amazon Selling Partner Support for US/UK Merchants (Chat/Email)
- Amazon Selling Partner Support for US/UK FBA (Chat/Email)
Proficient in the following applications:
- Microsoft Office (M.S) Tools
- G Suite Applications
- Social Media communication platforms
- communication platforms (Slack, Teams, Google Meet)
- A.W.S and other Amazon related platforms
- Ticket creation and configuration tools
- Listing Optimization (variations, product listing updates) for Amazon US/CA, Walmart, Wayfair, and Target
Skills and Abilities
- Fast learner and can work under pressure
- Finishes tasks with efficiency
- Works with minimal to none supervision
- Organized
- Interpersonal communication skills
- Good organizational and time management skill
- Ability to accept and learn from criticism
