I've been working in the BPO Industry for 7 years. Included in my job descriptions are:
Customer Service Associate (telco) - assists customers via phone call, attends to their queries and concerns, provides real-time resolution and excellent customer service for customer's satisfaction.
Invoice Processor - processes invoice from EMEA Region, set meetings with clients.
Health Management Associate - provides prior authorizations for inpatient and outpatient admissions, set medical appointments, attend to doctors, nurses, or any healthcare professionals' concerns and inquiries.
HR Delivery Associate - performs end-to-end recruitment, handles payroll and benefits, set meetings and, interview international applicants.
I am a highly organized individual, keen to details, see to it the accuracy of information, multi-tasker, goal-oriented. I also see to it to submit deliverables on time without compromising its quality.
Looking forward to be given a chance to be part of your organization because I have so much more to offer!
