IT Technical Support Specialist with experience in technical support, customer service, travel account operations, and manufacturing support. Skilled in troubleshooting hardware, software, network, and user-related issues while delivering excellent customer service. Experienced in handling system administration tasks, account management, and technical problem resolution. Proficient in video editing, creating engaging content for social media and digital platforms. A reliable and adaptable professional with strong communication skills and a passion for continuous learning and technology improvement.