• Provide 1st level support with a focus on Unix, but also responsible for 1st level support of Windows, Backup and Network devices.
• Performs operational activities, including multiplatform virtual machine and file-level database backups and restores.
• Responsible for remote Data Tapes operations and Inventory onshore and offshore.
• Ensures all Windows and UNIX servers are patched.
• Addressing day-to-day server issues in a fast-paced
