With nearly two years of experience as a Customer Service Representative, I have adeptly managed telecom, banking, and insurance accounts, ensuring exceptional customer satisfaction. My performance has earned me recognition as a Top Coach for Q4 2022 and a promotion to Coach. These roles have honed my critical thinking, broadened my understanding of customer service, and allowed me to lead and mentor my peers. Additionally, I possess proficiency in Google Sheets, Docs, and Forms, as well as Canva, and have a solid grasp of Social Media Management. My diverse skill set and commitment to excellence make me a strong candidate for your team.
