I’m a Healthcare Operations and Virtual Support Specialist with over 4 years of experience in patient coordination, provider onboarding, credentialing support, and back-office healthcare operations. In my current role, I manage therapist account setup in Net Health, perform multi-state license verification, conduct roster audits, and support monthly client go-live implementations. I also handle high-volume email communication with providers, regional teams, and internal departments to ensure smooth operations and compliance. Previously, I worked in patient coordination and prior authorization roles where I developed strong skills in insurance verification, scheduling, EMR documentation, and customer service. I thrive in structured, remote environments where accuracy, compliance, and efficiency matter. My goal is to continue growing in healthcare operations, credentialing, or virtual support roles where I can contribute to streamlined systems and excellent service delivery.
