I’m an Executive Assistant and Operations Professional with over 10 years of remote experience supporting Australian and US businesses in executive support, operations, customer service, and marketing.
Throughout my career, I’ve supported business owners and leadership teams by managing client onboarding, CRM workflows, billing, documentation, process improvements, and day-to-day operational coordination. I enjoy creating organized systems, streamlining workflows, preparing reports, maintaining SOPs, and ensuring projects and client communications run smoothly.
In addition to executive support, I have hands-on experience managing social media accounts, creating Canva graphics, editing short-form videos, writing content, scheduling posts, performing WordPress updates, and supporting email marketing campaigns. I’m also experienced with tools such as Google Workspace, Microsoft Office, -----------, ClickUp, Notion, Slack, Zoom, ChatGPT, and Claude to improve productivity and collaboration.
I’m proactive, highly organized, detail-oriented, and comfortable managing multiple priorities in fast-paced remote environments. I take ownership of my work, communicate effectively, and enjoy anticipating what needs to be done rather than waiting for instructions. My goal is to become a trusted extension of an executive or leadership team by helping improve operations while supporting business growth through reliable executive assistance and marketing support.
What my clients say about me:
"Irene supported our operations team and brought genuine care to everything she did -- she was invested in the success of our members, the team and the mission of the company.
On the operations side, she owned all membership tracking, managing member status, payments, interactions, and outreach for our coaches and sales team. She handled payment failures and issues as they came up and kept everything organized and moving. She's detail-oriented and good at following through on SOPs, which made her reliable in a role that required a lot of moving pieces.
She also managed all communication with our members directly, and we consistently heard positive feedback fro-----------mbers about their interactions with her.
She communicates well, has a team-first attitude, and is someone who takes her responsibilities seriously."
- Michael P.
"Irene provides a fast, professional and reliable service. We plan to use her for future opportunities." - Mike C.
"Irene is best for doing visual content. She can start creating a good Pinterest account from start to finish. She typically a VA that you will love to work with. She can work without supervision and can learn things on its own." - Coach Riz
