Bachelor’s degree holder with experience as a Chat Support Representative for a leading U.S. telecommunications company, where delivering exceptional customer satisfaction was the primary focus.
Currently working as a Quality Evaluator for a global healthcare company, responsible for evaluating and processing customer complaint cases to ensure product and service excellence and compliance with quality standards.
Detail-oriented professional with a strong track record of delivering exceptional customer service and ensuring every client interaction is handled with precision and care while maintaining quality standards.
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