I had one (1) year of working experience in the BPO industry, and was a Teammate in LizardBear Tasking Inc. (TaskUs). I have been in different LOBs doing both voice (outbound calls for 3 different tasks) and nonvoice accounts (email support for both customers and clients), and did other admin tasks as well.
I have 4 months experience working as a General Virtual Assistant / Client Coordinator for ALH Media - a digital marketing agency. I coordinate with clients' concerns and designate tasks in the right department of the team.
- Communication Skills - fluent in both verbal and written communication
- Technical Skills - sound knowledge of tools like Salesforce, Jira and ClickUp; also Microsoft Office Suite and Google Workspace
- Typing Skills - 50 WPM
- Comprehension Skills
- Multi-tasking Skills
- Fast Learner - willing to be trained and can work independently but also a team player