I am a highly motivated and results-driven professional with a proven track record of collaborating with cross-functional teams to streamline client engagement processes, leading to enhanced efficiency and improved client satisfaction. With my experience at EY GDS Philippines and collaboration with stakeholders from EY India & Singapore, I have effectively contributed to the optimization of engagement lifecycles for external clients, significantly boosting operational efficiency.
My strategic approach to problem-solving and innovation has been instrumental in supporting the EY Singapore FSO Engagement Teams, where I implemented strategies that directly improved client satisfaction. Additionally, my ability to analyze data and conduct market research has successfully identified growth opportunities, contributing to increased revenue for the ITTS department.
I have demonstrated expertise in influencer marketing, having identified and communicated with over 50 industry influencers to forge brand collaborations, resulting in a 30% increase in brand visibility and customer engagement. My negotiation skills have led to successful partnerships with key influencers, which have directly contributed to a 50% increase in revenue through the launch of new brand collaborations.
I am skilled in Canva, Client Relationship Management, Copywriting, Cross-functional Collaboration, Data Analysis & Market Research, and proficient in Microsoft Office tools (Excel, Word, PowerPoint). My systematic approach to influencer outreach has achieved a 20% conversion rate for closed deals, showcasing my ability in Process Optimization, Social Media Management, Stakeholder Communication, and Strategic Planning & Analysis.
I am eager to bring my versatile skill set and dedication to your organization to drive continuous improvement and achieve mutual success.
