Currently working as IT Operations Analyst under Fujitsu Philippines. My tasks as an IT Operations Analyst is to maintain and solve problems that we encounter in partnership with our Australian Company Counter Part. The tool / application that we maintain is a tool used by drivers in Australia.
One thing we do once we encounter a problem first is we track down where the problem started by investigating and conduct initial troubleshooting once we determined the root cause of the problem we talked to the team assigned and work with them to solve the issue. This is what I do on a daily basis as a IT Operations Analyst.
Before my Job title is Network Engineer, it's a bit the same on what I do with my current work. The difference is on what we maintain as a Network Engineer. We make sure that network services within a Local Area Network and Wide Area Network works properly.
