Hi My name Princess Zahmel Punzalan, my friends call me Zahm. I've been in the Call Center industry for more than a decade. I started in a telco account which i worked as a Customer Service Representative, Technical Support and Sales. I have a firm grasp of the English language, both spoken and written. I am a fast learner and an efficient worker who focuses on quality and needs of minimal to no supervision needed when working. I can work on and support several projects simultaneously. I have an approachable and professional manner at all times. I am continuously striving to improve all practices, routines and systems. I can hit the ground running with a huge desire to be successful and motivated. Here the checklist you might need if you want to know more about why you should hire me: -If you need someone who thinks independently, takes initiative and gives honest suggestions on how we can improve our operations, -If you need a responsible virtual assistant that you can trust in your business, -If you need someone who's open to growth, learning new skills, and is not complacent that there's no more room to strive more or be more creative, I am YOUR person! As much as i want to earn, i feel happier and accomplished if i see that i took care of your business needs and contributed valuable ideas to the table. I hope you are still with me and i hope to not just a VA to you but an actual solution.