Dynamic Sales Specialist with nearly 6 years of experience
in the BPO industry, specializing in Inbound/Outbound sales, lead generation, and
customer relationship management (CRM). Proven track record of exceeding sales
targets, improving customer retention, and resolving escalated issues. Adept at
leveraging sales strategies, product knowledge, and problem-solving skills in
both B2B and B2C environments. Core competencies include:
- Outbound Sales & Lead Generation
- CRM Tools: Salesforce, HubSpot, Zoho, Zendesk,
- Sales Strategies & Target Achievement
- Product Knowledge: Technology, Telecommunications, and Security Solutions
- Escalation Resolution and Customer Relationship Building
- Cold Calling & High-Volume Contact Management
- Time Management
- Multitasking and Adaptability
- BANT Qualification
