My experience as a Customer Service Specialist for billing and sales, working on-site for more than two years, taught me how to deal with different clients and to learn different company's products. I used to handle consumer sales and billing related issues. Handling business to business and business to consumer transfer of billing responsibility and other business-related concerns also used to be part of my job. Prior to the actual call handling, I made sure to pass all communications and product specific trainings.
