Hi, I'm Rachel, an eCommerce Virtual Assistant who helps startups, eCommerce brands, and small business owners streamline their operations so they can focus on growing their business.
I have experience in eCommerce management, social media marketing, and administrative support for clients in the skincare, wellness, food and beverage, real estate, and home decor industries.
Here's how I've helped my clients:
* Managed Shopify, Shopee, and Amazon stores, including product listings and store maintenance.
* Launched bundle promotions, referral programs, and loyalty campaigns to increase customer engagement.
* Created and scheduled social media content, including Reels, and managed Meta ad campaigns.
* Coordinated UGC creators and managed content submissions.
* Communicated with suppliers and manufacturers regarding production and order updates.
* Built and managed email marketing campaigns using Mailchimp and Klaviyo.
* Provided administrative support, including inbox and calendar management, data entry, and project coordination.
I'm experienced with:
* Microsoft Office, Google Workspace, Zoom, and Slack
* Shopify, Shopee, BigSeller, Alibaba, and Amazon
* Mailchimp, Klaviyo, Meta Business Suite, and Meta Ads
* Canva and CapCut
* Buffer, Metricool, Facebook, Instagram, and TikTok
* Trello, Notion, ClickUp, and Asana
I'm a fast learner who enjoys adapting to new tools and systems to better support my clients. Feel free to check out my portfolio, and I'd love to discuss how I can help your business.
