----------- ----------- ----------- J. ----------- is an IT Specialist with a Bachelor’s degree in Information Technology from STI College Fairview (2015–2020). He is skilled in hardware and software troubleshooting, system and application support, network monitoring (Zabbix), MySQL, and various ticketing systems. Proficient in both English and Filipino, he focuses on delivering timely IT solutions and improving user experience.
Work Experience:
Customer Service Representative at Hi-Precision (Dec 2020 – May 2021): Assisted patients with inquiries and lab reservations.
IT Technical Support/MIS at WeSupport Inc. (May 2021 – Dec 2024): Provided system support, application installations, email administration, network monitoring, and built asset inventory databases.
IT Specialist/System Support at Hotel Stotsenberg (Jan 2025 – Jul 2025): Focused on Lark Suite support, network and device monitoring, and application support.
