Hi, I'm Fredjela — a Medical Virtual Assistant with 4+ years of hands-on experience supporting a US-based medical supply company. I specialize in DME utilization management, insurance and ICD-10 coverage verification, medical documentation retrieval, and HIPAA-compliant back-office operations. I've processed high-volume patient orders, coordinated with healthcare provider offices, and maintained zero compliance violations across my entire tenure. If you need someone who understands how US healthcare administration works and can hit the ground running without hand-holding — I'm your person.
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