With over ten years of customer service experience, I’ve built a career around helping people, solving problems, and keeping things running smoothly. Most recently at Searchbug, I handled customer concerns and ticketing making sure issues were resolved quickly and clients felt heard and supported.
Before that, I worked in HR for a construction company, managing mass hiring and nonstop interactions with candidates. Then at DirecTV tech support, I learned how to explain even the trickiest issues in clear, friendly language.
I later moved into talent acquisition first as a coordinator taking 40–70 calls a day and guiding applicants step by step, then as a specialist posting jobs, mining resumes, and making onboarding seamless.
Across every role, I’ve sharpened my skills in communication, problem-solving, and relationship-building. I’m passionate about turning challenges into solutions and creating great experiences for every customer or candidate I work with.
