Operations and Administrative Professional with solid experience in commercial operations at Pfizer Inc. and over 16 years of combined professional experience in sales support, financial services, and administrative support. I specialize in commercial process execution, data handling and consolidation, government tender documentation, and cross-functional coordination.
Technical Skills & Tools:
• Office Productivity: Microsoft Office 365 (Advanced Excel, Word, PowerPoint), Microsoft Copilot
• Data & Reporting Tools: Power BI, SQL, CRM/Sales Monitoring Systems, Google Workspace
Core Work Responsibilities:
• Sales Discount & Commercial Operations Support: End-to-end processing, routing, and implementation of Sales Discount Approval Forms (SDAFs), pricing endorsements, and commercial requests.
• Channel Pricing, Rebates & Claims Management: Managing rebate processing for Retail and Private Hospital channels, validation of claims, reconciliation of financial discrepancies, and routing of ePays/forms.
• Government Bids & Tender Operations Support: Operational and documentation support for government bids, bid submissions, post-qualification requirements, waiver and release processing, and tender trackers.
• Reporting, Analytics & Data Management: Preparing, consolidating, and validating channel and commercial reports (ZELP reports, government performance, oncology monitoring, inventory tracking, and vaccine sales data).
• Systems & Database Administration: Maintaining and updating internal systems and databases (GTCS opportunity uploads, account mapping/tagging, pricing updates, and sales monitoring files).
• Cross-Functional Coordination: Collaborating with Market Access, Finance, Regulatory, Medical, Supply Chain, Oncology, Government, and Distributor teams.
• Vaccine & Subdistributor Support: Consolidating and validating sales data across subdistributors, sell-in/sell-out tracking, and off-take monitoring.
Proven track record of working under minimal supervision, managing tight deadlines, and serving as a team Subject Matter Expert (SME) and manager’s back-up. Ready to bring high-level administrative, executive, and operations support to your team.
Verified