With a diverse background spanning various industries, I bring over 7 years of professional experience to the table. Starting my career as a Marketing Manager for two of the largest restaurant chains in the Philippines, Jollibee and McDonald's, I honed my skills in strategic marketing, brand management, and promotional campaigns over a period of 4 years.
Transitioning into the realm of customer service, I spent 2 years as a Voice Customer Service Representative, handling healthcare and telco accounts for US-based clients. This role allowed me to develop exceptional communication skills, empathy, and problem-solving abilities.
Building upon my marketing expertise, I then took on the role of Social Media Manager at Shakey's, a renowned restaurant chain in the Philippines, where I successfully managed digital marketing initiatives, content creation, and community engagement for 1 year. Simultaneously, I engaged in a part-time position as a Copywriter for an E-Commerce company, where I contributed to crafting compelling copy for various online platforms.
My journey through these roles has equipped me with a unique blend of marketing acumen, customer-centric approach, and digital literacy. I thrive in dynamic environments, excel at multitasking, and am driven by a passion for delivering exceptional results. With a proven track record of success across multiple domains, I am eager to leverage my skills and experiences to contribute effectively to any team or organization.