I am VJ Dave Luteria, I hold a bachelor of science degree and happen to be a registered nurse for the past 11 years.
I bring with me a diverse background of 11 years worth of experience. I spend 1 year as a bed side nurse on a general medical ward providing a compassionate care for patients.
Subsequently I transitioned to the BPO industry where I spent the past 10 years primarily handling healthcare accounts. I had risen through the ranks, spending 5 years as a team lead and 3 years as an operations manager handling different disciplines including revenue cycle management, case management, customer service, sales, order entry, manufacturing and freight services.
I have also handled different departments including inbound and outbound customer service and sales, inpatient, outpatient and home health clinical process as well as prescription drugs and durable medical equipment.
I am passionate in delivering exceptional service and my knowledge in the US healthcare industry will enable me to provide an invaluable insights and support. My career highlights are marked by successfully launching multiple pioneering businesses and setting various processes and key performance indicators through innovation, efficiency and delivering tangible value to our clients.
