Ehldrin

Shopify Operations & Customer Experience Specialist | Zendesk, Gorgias | Social Media & Video Content Support

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Overview

Video Introduction

Looking for Full-time work (8 hours/day) at $9.00/hour ($1,583.21/month)

Educational Degree

Bachelor's degree

Availability

Full-time

Portfolio / Website

https://68884d97a0b40.site123.me/

Top Skills

Social Media ManagementE-CommerceCustomer Service

Last Active

July 3rd, 2026 (1 month ago)

Member Since

March 5th, 2024

"I can find little blocks of time to focus so we can scale this business."

Clearman Lawyers

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About

I’m an E-commerce Operations and Customer Experience Specialist with over 6 years of experience supporting international brands in Shopify operations, customer support systems, and digital content management.

I help e-commerce businesses maintain smooth backend operations while ensuring customers receive fast, reliable support and a positive buying experience.

My experience includes working with global brands handling high-volume customer inquiries, managing store operations, and supporting social media and content production.

Areas I Can Support

• Shopify store operations
• Order processing, returns, and fulfillment coordination
• Customer support management (Zendesk, Gorgias, Salesforce)
• TikTok Shop operations
• Social media management and content scheduling
• Short-form video editing for social media

Tools I Use

Shopify
Zendesk
Gorgias
TikTok Seller Center
Adobe Premiere Pro
After Effects
CapCut
Canva
Google Workspace
Slack
Trello
Excel

I focus on helping e-commerce brands stay organized, maintain efficient workflows, and deliver excellent customer experiences.