Results-driven E-commerce & Retention Operations Specialist with 3+ years of hands-on experience managing end-to-end online store operations, primarily using Shopify. Proven expertise in product listing optimization, on-page SEO, conversion rate optimization (CRO), and high-converting product page management to improve visibility, traffic, and sales performance.
Experienced in handling high-traffic e-commerce websites such as -----------, -----------, and -----------, ensuring accurate product data, inventory consistency, and optimized user experience across all listings. Skilled in SEO content optimization, keyword research, metadata structuring, and internal linking strategies to boost organic rankings.
Strong background in email marketing and customer retention, including Omnisend campaign setup, audience segmentation, automation workflows, lifecycle marketing, and conversion-focused copywriting that drives engagement, repeat purchases, and customer loyalty.
Proficient in marketing campaign execution, cross-functional coordination, and project management, with experience streamlining workflows and improving operational efficiency. Adept at using data analytics, performance tracking (GA4, dashboards), and A/B testing to make data-driven decisions and optimize results.
A proactive and detail-oriented professional who thrives in fast-paced environments, with a strong focus on scaling e-commerce growth, improving retention metrics, and delivering measurable business impact.
