I am a customer support professional with over 6 years of experience in financial services, supporting international clients and premium accounts. My background includes dispute resolution, account security, and client care, along with a strong ability to adapt quickly, learn new systems, and communicate effectively.
Since October 2025, I have also been working as a Legal Virtual Assistant at a US law firm, where I have supported case management tasks and currently serve as a Receptionist. This experience has strengthened my skills in organization, confidentiality, attention to detail, and handling client interactions with professionalism and care.
I am committed to delivering reliable support, building trust through clear communication, and contributing positively to team and client success.