Hi, I'm Cyrie, a Customer Support Specialist and E-commerce Virtual Assistant with nearly 11 years of experience helping customers, supporting online stores, and keeping daily operations running smoothly.
Throughout my career, I've worked in customer service, disability claims management, medical virtual assistance, collections, sales, and e-commerce support. My focus has always been the same: solving problems, creating positive customer experiences, and helping businesses operate more efficiently.
Here's how I can support your business:
• Customer Support
<8efe80624d780eba0c6493ec45140364>Email, chat, and order support
Returns, refunds, replacements, and dispute resolution
Customer reviews and feedback management
Multilingual customer communication using DeepL
• E-commerce Support
Amazon Seller Central
Walmart Seller Center
Shopify Admin
Order processing and fulfillment coordination
Product listing updates
Product description uploads
Product image uploads
A+ Content / EBC uploads
Catalog and inventory maintenance
Vendor and supplier coordination
• Administrative & Operations Support
Data entry and documentation
Invoice creation
Team coordination
Process tracking and follow-ups
Google Workspace and Microsoft Office
• Claims & Case Management
Disability claims management
Medical documentation review
Case coordination
Client communication and support
I'm someone who learns quickly, communicates professionally, and takes ownership of my work. Whether I'm helping customers, updating product listings, coordinating orders, or supporting day-to-day operations, I aim to make things easier for both the business and its customers.
I'm currently looking for long-term opportunities where I can contribute through customer support, e-commerce operations, product listing management, and administrative assistance.
Let's connect and discuss how I can help support your business.
Skills / Keywords
Customer Support | E-commerce VA | Amazon Seller Central | Walmart Seller Center | Shopify Admin | Product Listing Management | Product Description Uploads | Product Image Uploads | A+ Content Upload | EBC Upload | Catalog Management | Order Processing | Order Fulfillment | Returns & Refunds | Customer Service | Email Support | Vendor Coordination | Inventory Management | Data Entry | Invoice Creation | Zoho Desk | Salesforce | Google Workspace | DeepL Translation | Administrative Support | Virtual Assistant
