I am a hardworking, fast learner, reliable and responsible individual with 3 years experience in IT Service desk/Helpdesk, 2 years technical support role and 2 years Customer Service Support role. I have wide knowledge in most commonly used IT software and hardware tools like, Active directory, Azure, Microsoft Exchange, O365, ticketing tool like Service now, Salesforce, VPN, SCCM, Microsoft Excel, VMware and a lot more. Me as an employee, I always make sure that all task and responsibility that was given to me is done on a timely manner with no remaining issues.
