Hi, I’m Aileen Mae, a Virtual Assistant based in Tagum City, Philippines, with 7+ years of experience in banking, marketing, customer support, and social media management.
I help busy founders and growing teams stay organized, professional, and responsive to their customers. My background combines the precision and confidentiality I developed at BDO Unibank, one of the largest banks in the Philippines, with hands-on experience supporting digital brands and online businesses.
Here’s how I support clients day to day:
• Customer service and client communication
• Administrative support and inbox management
• Social media management and content creation
• Shopify e-commerce support and Klaviyo email marketing
• Data entry, reporting, and file organization
I also work confidently with modern AI tools like ChatGPT, Claude, Jasper, and Grammarly to speed up research, draft content, and streamline reporting. Whether you prefer AI-assisted workflows or traditional support, I adapt to the way you work best.
Clients often describe me as calm, proactive, and detail-oriented. I take pride in helping businesses run more smoothly, whether that means managing your inbox, planning content, or making sure your customers feel heard and supported.
If you’re looking for a dependable Virtual Assistant who can take work off your plate and help your business stay organized, I’d love to connect.
Verified