Highly adaptable professional with a strong
background in leadership, operations, and
quality assurance. Over 4 years of
experience as a Team Leader in a BPO
setting, managing high-performing teams to
exceed performance metrics. Proven ability
to multitask, demonstrated through hands-on
experience as a reliable parcel delivery rider.
Detail-oriented with a quality-first mindset,
honed through experience as a Quality
Analyst ensuring compliance and service
excellence.
