I am a healthcare administrative professional with over 4 years of experience supporting U.S. medical practices in Revenue Cycle Management (RCM), medical billing, insurance verification, prior authorizations, medical documentation, and front-office operations. My experience spans multiple healthcare specialties, where I have successfully managed both clinical and administrative workflows while ensuring accuracy, compliance, and exceptional patient service.
Throughout my career, I have worked as a Medical Administrative Assistant, Medical Scribe, Insurance Verification & Prior Authorization Specialist, and RCM Billing Manager, providing comprehensive support across the entire patient care and revenue cycle. I have experience verifying insurance eligibility and benefits, obtaining prior authorizations, managing claims, posting ERAs, following up on denied or unpaid claims, maintaining accurate electronic health records, documenting patient encounters, coordinating referrals, and assisting providers with daily administrative tasks.
I am proficient in industry-leading healthcare platforms, including Epic, Athenahealth, Office Ally, TriZetto, Availity,
Claim.MD, and various commercial, Medicare, and Medicaid payer portals. I am also experienced with Microsoft Office, Google Workspace, Microsoft Teams, Zendesk, Avaya, Slack, and other healthcare communication tools.
My expertise includes:
- Revenue Cycle Management (RCM)
- Medical Billing & Claims Management
- Insurance Verification & Benefits Investigation
- Prior Authorization & Referral Coordination
- Accounts Receivable (A/R) Follow-Up
- Denial Management & Appeals
- Electronic Health Records (EHR/EMR)
- Medical Documentation & Clinical Scribing
- Patient Scheduling & Care Coordination
- HIPAA Compliance & Healthcare Administration
I am recognized for my strong attention to detail, organizational skills, and ability to manage multiple priorities in fast-paced healthcare environments. My goal is to help providers streamline administrative operations, optimize reimbursement, maintain accurate medical documentation, and deliver an exceptional patient experience.
