With a solid background in seasonal and full-time roles, I am a seasoned Senior Operations Data Coordinator with nine years of experience in the field. My journey began nine years ago in a seasonal capacity, where I honed my skills in order processing and data coordination. Over the past five years, as a full-time employee, I have continued to excel in this role, leveraging my expertise across multiple platforms including NetSuite, Salesforce, Office 365, and various Warehouse Management Systems (WMS). Throughout my tenure, I have successfully managed warehouse portals, monitored inventory, and ensured seamless order fulfillment for both customers and the company.
In addition to my core responsibilities, I have also taken on the role of Special Project Point of Contact (POC) for the team. In this capacity, I analyze timeframes for project completion and determine the necessary resources, often handling ad hoc projects independently. Utilizing tools such as MS Office Planner, I streamline project management processes and ensure efficient execution.
Key Skills and Accomplishments:
- Proficient in order processing through multiple platforms including NetSuite, Salesforce, Office 365, and various WMS.
- Extensive experience in managing warehouse portals and backends, adept at placing orders, monitoring inventory, and tracking shipments.
- Skilled in creating shipping labels and Bills of Lading (BOLs), ensuring accurate and timely shipment of goods.
- Experienced in managing FedEx and UPS shipments, including submitting rebilling of invoices and handling claims for lost or damaged shipments through Lost Claims for FedEx and UPS.
- Proven ability to monitor open orders, upload tracking numbers, and ensure seamless communication between suppliers and customers.
With a decade of experience under my belt, I bring a wealth of knowledge and expertise to every project I undertake. My tenure in both seasonal and full-time roles speaks to my dedication and commitment to delivering exceptional results. Whether it's optimizing operations processes, ensuring timely order fulfillment, or spearheading special projects, I am driven by a passion for excellence and a desire to exceed expectations.
