With 17 years of experience in the business processing outsourcing industry, as well as 1.5 years as a virtual assistant, I had successes across, training, email management, scheduling assistance, project management, social media ads. I have had successful campaigns and implementing effective strategies to improve quality of work through designing and developing training materials using PowerPoint, Microsoft Excel and Word. I am also well-adept to using Canva and Cap-cut for video editing.