I am a motivated and service-oriented Business Administration graduate majoring in Financial Management, recognized as a Cum Laude and President’s Lister. I bring a strong academic foundation combined with diverse hands-on experience across the travel and tourism industry, public sector, accounting field, and healthcare support—providing me with a well-rounded understanding of both operational, financial, and client-focused functions.
In my role as an Administrative and Marketing Officer at a travel agency, I managed client communications and developed customized tour packages, handling both local and international bookings through platforms such as Sabre and major airlines. I also supported visa processing for various destinations, coordinated with partner hotels and transport providers, and created marketing materials using Canva. Beyond client-facing responsibilities, I contributed to administrative operations by assisting with business permit renewals, payroll processing, recruitment support, social media management, and the preparation of monthly financial reports. I also maintained key financial records, including cash books, journals, and ledgers.
As an Accounting Assistant at an accounting firm, I gained valuable experience in bookkeeping, financial statement preparation, and audit support. This role strengthened my technical skills, attention to detail, and proficiency in Microsoft Office and Google Sheets. Additionally, my internship at the Commission on Audit provided exposure to government auditing procedures and compliance standards.
Currently, I work as a Medical Receptionist / Virtual Assistant in a healthcare setting, where I manage inbound client inquiries and support daily medical administrative operations. My responsibilities include maintaining accurate patient records, scheduling and confirming appointments across multiple services, and coordinating with patients, clinicians, and clinics to ensure seamless service delivery. I also process Medicare rebates in compliance with billing policies, verify patient information in line with regulatory standards, and handle confidential medical records with strict adherence to privacy requirements. In addition, I manage correspondence, support team workload distribution, and ensure efficient and organized administrative processes.
Through these experiences, I have developed strong adaptability, communication, and organizational skills, along with solid capabilities in financial management, client service, operational coordination, and compliance. I thrive in dynamic environments and enjoy contributing to both strategic initiatives and day-to-day operations.
I am currently seeking opportunities where I can continue to grow professionally and make a meaningful impact in finance, operations, business support, or service-oriented roles.
