Strategic Project Manager specializing in global process migrations and digital transformations. Proven track record of leading multi-country expansions (Poland, India, Malaysia, South Africa) as well as process migrations from onshore to Philippines. Experienced in delivering large-scale ERP rollouts (Workday, SAP VIM, Ceridian). Expert in optimizing service delivery through Zendesk and ----------- while ensuring global Data Privacy (DPIA) compliance.
